978-975-06-3744-5
İŞL360U
| 1.Ünite Philosophy and Concepts of Quality Management |
| 2.Ünite Quality Management, Ethics, and Corporate Social Responsibility |
| 3.Ünite Leadership and Quality Culture |
| 4.Ünite Human Resource Management and Quality |
| 5.Ünite Quality Standards, Accreditation and Self-Evaluation Models |
| 6.Ünite Statistical Process Control |
| 7.Ünite Continuous Improvement and Lean Quality Management |
| 8.Ünite Change Management and Implementation of Total Quality Management |